Enjoying with Distance

At Hotel Reef Yucatán we have prepared ourselves during this time, working to train ourselves and have everything ready to welcome you with open doors. Our priority is and will continue to be to safeguard the health and well-being of our visitors, guests, suppliers and collaborators, which is why we have implemented the safety and hygiene protocols in prevention against COVID-19 to guarantee that you will feel safe and as if you were at home.

Therefore, the execution of these prevention protocols against COVID-19 allows us to provide confidence to all our visitors, guests of Hotel Reef Yucatán.

The design of the structure of our resort turns out to be ideal for these times where distancing plays an important role, we have separate buildings, spacious outdoor areas. You can enjoy our snack bar with excellent air circulation from the Yucatan sea.

Reception

In order to access the Hotel it will be necessary to go through an arrival Check Up:

• Temperature control.
• Use of antibacterial gel
• Mandatory use of face masks
• Shoe cleaning upon arrival using disinfectant mats
• Guest luggage will undergo a disinfection process upon arrival at the hotel.
• "Safe Distancing" signage on the floor indicating the distance that each guest must keep from each other.
• Acrylic protection barriers in the front desk.

Rooms

• Daily disinfection of manipulable elements.
• Nebulization of walls, curtains.
• Surface cleaning with sanitizing liquid.
• Hot steaming on sheets and pillows.

Restaurant and Snack Bar

• Maximum capacity of diners.
• Assisted buffet mode.
• "Safe Distancing" signage on the floor indicating the distance that each guest must keep from each other.
• Acrylic protection barriers in food and bar areas.
• Safe distancing in furniture (tables and chairs)

Swimming pools

• Nebulization of loungers and surfaces.
• "Safe Distancing" of loungers.

Download protocol